Privacy Policy

1. Information We Collect

Depending on how you use GreenFlag, we may collect information such as account information, profile information, profile photos, preferences, personality responses, relationship goals, search queries, interactions, messages, verification information, location information where permitted, purchase-related information, device information, diagnostics, and analytics information.

2. Account Information

When you create an account, we may collect information such as your email address and other registration details you choose to provide.

3. Profile Information

You may choose to provide profile information such as photos, a bio, interests, and other details about yourself. Information you intentionally place on your profile may be visible to other users as described below.

4. Search and Preference Information

We may collect the searches, preferences, filters, and criteria you provide — including natural-language descriptions of the kind of person you are looking for — to provide AI Search and related discovery features.

5. Messages and Communications

If you communicate with other users through the Services, we may process and store those messages as necessary to provide, maintain, and protect the communication features.

6. Verification Information

Where verification features are available and you choose to use them, we may collect information such as a phone number, selfie, age-related information, or location-related information to provide those trust signals.

7. Location Information

Where permitted by your device settings, we may collect location information to provide location-related features. You may be able to control location access through your device settings.

8. Device and Technical Information

We may collect device and technical information such as device type, operating system, browser, IP address, identifiers, crash data, and diagnostics to operate and secure the Services.

9. Analytics

We may collect usage and analytics information to understand how the Services are used and to improve them.

10. AI Processing

GreenFlag may use AI-assisted technology to provide features such as AI Search, recommendations, personalization, and compatibility-related functionality.

AI-generated results are not guarantees of identity, personality, compatibility, intentions, or relationship outcomes.

Where third-party AI providers are used, information necessary to provide the applicable feature may be processed by those providers.

11. How We Use Information

Information may be used to:

• Provide and maintain the Services
• Create and manage accounts
• Provide AI Search and discovery
• Improve recommendations
• Facilitate matching and communication
• Provide verification features
• Process purchases and subscriptions
• Provide customer support
• Detect fraud, spam, and abuse
• Enforce Terms and Community Guidelines
• Improve security and reliability
• Improve the Services
• Comply with legal obligations

12. How We Share Information

Information may be shared with service providers used for hosting, infrastructure, analytics, authentication, AI, verification, customer support, payments, security, and related services where necessary.

Information may also be disclosed where legally required or reasonably necessary to protect users, GreenFlag, or others.

13. Information Visible to Other Users

Information intentionally placed on a user's profile may be visible to other GreenFlag users depending on the feature and privacy settings.

14. Data Retention

We may retain information for as long as reasonably necessary to provide the Services and for legitimate purposes such as safety, security, fraud prevention, and legal compliance. Retention may vary depending on the type of information and applicable requirements.

15. Account Deletion

Users can initiate account deletion through the GreenFlag application.

When an account is deleted, associated information may be deleted or de-identified subject to applicable law and legitimate retention requirements.

16. Your Privacy Choices

Depending on the feature and your location, you may be able to access, correct, or delete your information through the app or by contacting us. You may also be able to control permissions such as location access through your device settings.

17. Children's Privacy

GreenFlag is intended for people 18 years of age and older. We do not knowingly collect information from anyone under 18.

18. Security

We take reasonable measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

19. International Data Transfers

Information may be processed in countries other than your own, where our service providers operate. Those countries may have data protection laws that differ from yours.

20. Third-Party Services

The Services may rely on third-party providers for hosting, infrastructure, analytics, authentication, AI, verification, customer support, payments, and security. These providers may process information as necessary to provide their services to us.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

22. Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Privacy — privacy@gflag.app
Support — support@gflag.app

Greenflag LLC